Facebook crisis management in tailspin too, Zuckerberg silence is making things worse

Facebook crisis management in tailspin too, Zuckerberg silence is making things worse AP The crisis-management playbook is pretty simple: Get ahead of the story, update authorities and the public regularly, assume responsibility and take decisive action. Crisis-management experts say Facebook is 0-for-4. The post Facebook crisis management in tailspin too, Zuckerberg silence is making things worse appeared first on Firstpost. India